What if the restaurant is not open when the goods are delivered?

If your restaurant is not open during normal business hours (Mon-Fri, 9am-5pm), you must provide alternative delivery instructions at the time of placing the order e.g. authority to leave if unattended, permission to deliver to a neighbor or a home address. A failure to do so may result in delays, & the imposition of a redelivery fee if the transport company is forced to attempt another delivery.